Housing Assistant at Contra Costa Voucher Office in San Pablo, CA ($25.37 - $30.84/Hourly)

Overview

The Housing Assistant reports to the Housing Manager to conduct evaluations of applicants, analysis of their applications, and timely production of related documents and determination of eligibility for housing.

Essential Tasks

• The Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and

participants in the Housing Choice Voucher Programs.

• Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications, and declaration forms. Conduct interviews in person or by telephone.

• Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants.

• Collect and review recertification, interim, transfer and reasonable accommodation information. 

• Evaluate, verify, and calculate information and rent for recertification, interims and move-in.

• Collect and review recertification, interim, transfer and reasonable accommodation information. 

• Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner.

• Coordinate background information checks of applicant/participants for eligibility purposes.

• Maintain client records and perform periodic reviews to determine continuing eligibility.

• Process payments received as a result of overpayment agreements executed with landlords and program participants. 

• Prepare summaries/reports of information obtained during home or office visits with clients.

• Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures.

• Assist in the documentation and investigation of voucher holder complaints. 

• Perform a wide variety of technical and clerical / administrative work in accordance with established procedures. Maintain working knowledge of office equipment and software related to the performance of basic duties and job-related functions, including Microsoft Office Suite, personal computers, copies, fax machines printers and typewriters

• Other related duties assigned.

General Information

• $25.37 - $30.84 hourly

• Permanent Hire

• Full-Time

• 4/10 Work Schedule Mon – Thurs, Day Shift (Fridays and weekends off)

• Positions located in Martinez and San Pablo, CA 

Benefits

• This is a non-exempt position

• Member of Contra Costa County Employees Retirement Association (CCCERA)

• Paid holidays, vacation, and sick leave

• Employer medical and dental contributions

Minimum Qualification Standards

• At least (3) years in housing eligibility determination, or related clerical work in an affordable housing program or social

 services eligibility in a not for profit/government, state, or federal agency environment.

• At least (2) years of increasingly responsible case management experience in public, private or non-profit agencies in a position directly delivering social services to clients from a variety of socio-economic groups.

• Required pre-employment physical examination, and DOJ/FBI background clearance 

• Valid CA Driver’s License 

• High School Diploma

• Housing Choice Voucher Rent Calculation Certification

• Possess a bachelor’s degree with a major in Sociology, psychology, social work, or a related field.

• An associate degree from an accredited college with at least (5) years of case management experience providing social services to a variety of socio-economic groups.

Application Procedure

The e-application process is the only way to apply for this opportunity. If you have any questions or concerns related to the e-application process, please contact Human Resources at (925) 957 - 8024.

Selection Procedure

Electronic applications will be reviewed and evaluated to ensure applicant meets the minimum qualifications. Candidates, who meet the minimum qualifications as deemed by the Human Resource Officer, will be invited to move forward in the selection process. Eligible candidates will be invited to continue in the selection process which may include one or more of the following: evaluation of work experience, written test, personal interview, performance test or another evaluation method. Tests or other evaluation methods must be passed with a 75% or better to continue in the selection process. Final Selection procedures will be determined by the Executive Director and the Director of Assisted Housing Programs.